Document retrieval

We obtain civil, academic, company and court documents from the issuing offices for you.

Getting a replacement certificate or an official record can mean visits to several offices. We request and collect documents on your behalf — in Timor-Leste and through our network abroad — and can deliver them already translated, apostilled or legalized.

Documents we handle

Birth, marriage and death certificates
Criminal record certificates
Academic records and replacement diplomas
Company registration extracts
Court records

How it works

Send your documents
Email a scan or photo, or attach it to the form. Tell us where the document will be used.
Receive a quote
We check what the receiving authority requires and reply with a fixed price and timeline.
We do the work
Translation, apostille, legalization or notarization — we handle every step.
Delivery
Digital copy by email; originals by courier or collected by arrangement.

Frequently asked questions

What do you need from me?

Usually a copy of your ID, the details of the document and, for some offices, a signed authorization or power of attorney.

Can you retrieve documents from other countries?

Yes, through our international offices and partners in many countries.